Technical Questions

I know that I'm using my correct password and username, but I'm having problems with login.

FOR EXPLORER -Open a NEW Internet Explorer window -Look in upper right for TOOLS button (located on bar just above the picture window of page you are on) CLICK "TOOLS" -first option should be "Delete Browsing History", CLICK "DELETE BROWSING HISTORY" -first option of 'delete browsing history' list should be "Temporary Internet Files", CLICK "DELETE FILES", CLICK "YES" to confirm -second option of 'delete browsing history' list should be "Cookies", CLICK "DELETE COOKIES", CLICK "YES" to confirm. -CLOSE current browser, and OPEN a new one.

FOR FIREFOX -Open a NEW FireFox window -Look in upper left corner for TOOLS button, CLICK "TOOLS", scroll down to “Clear Recent History” -CLICK “CLEAR RECENT HISTORY” -UNCHECK all buttons except “Browsing&Download History”, “Cookies”, “Cache” -with ONLY “Browsing&Download History”, “Cookies”, “Cache” checked, CLICK “CLEAR NOW” -CLOSE current browser, and OPEN a new one.

These steps should clear the previous information that is blocking you from accessing.

I didn't receive confirmation mail for signing up.

Sometimes mail will go to your spam filters. Please add us to your address contacts and re-check your email.